Customer Service and AI: What we can expect in 2018
Artificial Intelligence is perceived as the ultimate weapon in a business’s arsenal. The average enterprise hopes to see more automation, streamlined processes, worker augmentations and profitable insights. On the whole, AI promises to make life easier for businesses and customers alike.Members of the board are dreaming about the massive benefits that AI can bring to their business. However, it’s not all rainbows and butterflies.
