iMovo Limited appoints Solution Sales Consultant for its CRM business based in Portugal
iMovo Limited – Paola, Malta – October, 2021: Digitalisation Advisory firm, iMovo Limited announced today, that it has appointed Mr. Bashara Hinnawi as its new business development lead for Customer Relationship Management (CRM) Services. Bashara will be supporting and growing the current iMovo CRM practice in Portugal and Malta. In this role he will have a […]
Five important CRM features that you can’t live without
Are you starting a new company? Maybe you’re in the process of digital transformation. One technology your company absolutely cannot ignore when you’re upgrading your technological prowess is the CRM system. What is a CRM System? A Customer Relationship Management (CRM) System is a technology that supports and supercharges all company-customer interactions. The various features in the […]
Turn and Face the Change – How does the post-covid corporate environment look like?
All too often, change occurs in small, incremental, and sometimes organic stages; the history of flight or the automobile, the emergence of information communication technology (ICT) as well as modern healthcare are just a few examples of modern-day aspects that have emerged gradually over the years, decades and even longer timeframes. But occasionally, change happens […]
Top 5 digital transformation trends for success in 2021 and beyond
Technology is rapidly changing and transforming the way we live and work today. To thrive in today’s work environment, companies and businesses should consider replacing traditional technology with more robust digital tools to help maintain efficiency and productivity. Moreover, this would help them stay ahead of the competition and relevant to existing customers while gaining […]
Benefits of CRM in 2021
Why should your company use a CRM (customer relationship management) system in 2021? If you are wondering, you are in the right place. From improving customer relationships and collaboration between all your teams, CRM provides many benefits that you can take advantage of.
How to Make Effective Use of Chatbots For Your Business In 2020
Chatbots are increasingly being used by businesses to provide better customer service and are an important aspect of customer relationship management. By providing top-notch customer support and serving as a helpdesk for prospective customers, they take your business to the next level in the face of existing competition. Here’s how you can propel your business forward in 2020 by making effective use of Chatbots.
Signs that it’s time to get a CRM Software for your business in 2020
CRM or customer relationship management aims to make customers happy because, after all, happy customers translate into better business. Satisfied customers are willing to buy more products and services of the company and develop brand loyalty. A personalised approach is crucial to retain happy customers, and with the scale at which businesses operate, this can be difficult.
Customer Service Trends In 2020
The better the customer experience you offer, the more business your company will do. To help you achieve a seamless customer experience process, here are the latest customer service trends to watch out for in 2020.
5 Ways AI Can transform your CRM software
AI is changing how CRM software works. Find out the 5 crucial ways in which AI can affect and improve your CRM software.
Key Questions IT Leaders Should Ask About their CRM Solution
There are several responsibilities that the average IT leader takes on. One of them is to balance the cost of investing in new solutions while making the most of what their enterprise already uses. Now, with all the focus on boosting customer loyalty and engagement, IT leaders are forced to find easier ways to manage data and put an end to data silos. That’s where CRM solutions come in and IT leaders would be wise to consider them as strategic tools for the future. But before investing, there are a few key questions that need to be asked.
