Top 5 digital transformation trends for success in 2021 and beyond
Technology is rapidly changing and transforming the way we live and work today. To thrive in today’s work environment, companies and businesses should consider replacing traditional technology with more robust digital tools to help maintain efficiency and productivity. Moreover, this would help them stay ahead of the competition and relevant to existing customers while gaining […]
What Managers Should Look for and Take Advantage of in a CRM System
In our digital world, businesses looking to thrive need to develop strong relationships between representatives and prospects. Unfortunately, computers aren’t capable of building relationships by themselves, and people still outclass these devices when it comes to establishing a rapport.
The business value of Chatbots
We’ve come a long way from picking up the phone to simply sending a message via a messaging app. Therefore businesses need to realize that we’ve reached an era of fast follow-ups and messaging is the only method that can meet the requirement. Now there is a system which can keep the customer engaged in real-time and provide more value than a traditional email or phone call. This is called a Chatbot.
