iMovo, has recently been recognised by Microsoft Malta as a Key Solutions Provider (KSP) for Microsoft Dynamics CRM solutions in Malta.
The status of Key Solutions Provider acknowledges iMovo’s investments in ensuring the certification of its employees in the field of Microsoft Customer Relationship Management solutions, as well as its efforts in implementing successful Microsoft Dynamics CRM projects locally. iMovo has been entrusted to implement Microsoft CRM solutions within a number of different industries, including transport, retail, education and the public sector – thus enabling its clients to significantly improve customer satisfaction and loyalty, reach more prospects and increase revenue in the process.
Customer Relationship Management (CRM) helps reduce costs and increase profitability by organising and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. MS Dynamics CRM is Microsoft’s customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness by enabling sales, marketing, and customer care teams to work as one to deliver personal experiences across every interaction.
Commenting on iMovo’s status as Microsoft’s Key Service Provider, Pierre Mallia, iMovo Managing Director said, “This is a noteworthy achievement for a company that entered the market just three years ago and has rapidly achieved a strong reputation in the market as a leading CRM and Business Intelligence company on the island. We are looking forward to continue working closely with Microsoft in supporting Maltese companies to drive business growth through their sales, marketing and service channels.”
“In order to support better our local customers, Microsoft Malta has developed a local partner program; The Key Solutions Partner program,” said Kevin Schembri, Partner Sales Segment Manager at Microsoft Malta. “The aim of this program is to ensure sufficient local partner capacity and capability in strategic focus areas, such as Microsoft Dynamics CRM. We are glad that iMovo has met a set of rigorous criteria and requirements which enables them to join this program specialising in CRM.”