Your Trusted Salesforce Implementation Partner
Maximize ROI and streamline processes with iMovo’s tailored Salesforce solutions, helping your business thrive and grow
At iMovo, we are passionate about helping businesses unlock the full potential of Salesforce. With our deep expertise in Streamlining Processes, Maximising ROI, and Delivering Tailored Customisation and Training, we don’t just offer solutions—we empower your business to thrive. When you partner with us, you're not just using Salesforce; you’re turning it into a powerful strategic asset that drives growth and long-term success.
Imagine the possibilities when you leverage the true power of AI with Salesforce. By seamlessly connecting your sales and marketing efforts, you can gather data from all your sources in one place and speed up your sales process through intelligent automation. Salesforce’s AI tools, such as Sales GPT, offer real-time insights so you can make decisions faster and more confidently.
iMovo's Expertise
Process optimisation
We maximise your operations, increase productivity, and maximize efficiency by leveraging Salesforce’s advanced features for seamless, effective business performance.
Maximise
ROI
Customisation and Training
Our Salesforce Solutions
Accelerating Your Sales Success
Sales Cloud is a comprehensive CRM and sales automation suite designed to streamline every phase of your sales process, from lead management to analytics and forecasting. With Sales Cloud, over 100,000 customers worldwide can manage their teams and processes more effectively, pursue more opportunities in less time, and close more deals.
One of the standout features of Sales Cloud is its sales performance management software. This powerful tool helps sales reps prioritise leads, enabling them to close deals faster and more efficiently.
For managers, Sales Cloud provides sales performance management tools that deliver actionable insights across the team, helping to shape and refine overall sales strategies. These tools help reduce redundancies, optimise processes, prioritise critical actions, enhance communication, and provide instant access to vital information to drive sales success.
Elevate Your Customer Service
Service Cloud by Salesforce is one of the world’s most acclaimed cloud-based solutions for customer service, support, and case management. Whether through phone, web, chat, or email, Service Cloud empowers both agents and customers to connect swiftly and resolve issues efficiently.
With Service Cloud, you can offer faster, smarter self-service options, enabling customers to find the answers they need on their own terms. From comprehensive call-center management to live chat with an agent, from a robust knowledge base to self-service communities, Service Cloud covers every aspect of customer service.
The features of Service Cloud include case management, seamless customer access across all channels, integration with legacy data systems, pre-built integration apps, support ticketing, knowledge base, routing and escalation, and queue management.
By streamlining your service team’s processes and reducing average call times, Service Cloud can significantly enhance both efficiency and customer satisfaction. This powerful software not only improves problem resolution but also elevates your entire customer service experience. It’s time to take your customer service to the next level with Service Cloud.
Transform Your Marketing Strategy
Salesforce Marketing Cloud empowers marketers to truly understand their customers, personalise their experiences, and engage them across multiple channels using a robust digital marketing platform.
Businesses of all sizes can thrive with the professional-level email marketing capabilities of Marketing Cloud. Even small businesses can leverage powerful marketing automation to attract new customers and nurture existing ones—all without the need for a large marketing team. With Marketing Cloud, you can plan, personalise, and optimise the customer journey, gain deeper insights into your customers, and measure your results to maximise your marketing budget.
Marketing Cloud is not only customisable but also user-friendly. It enables seamless connections with customers across email, mobile, social media, web experiences, and advertising. Formerly known as ExactTarget, Marketing Cloud includes industry-leading features such as Email Studio, automation, content management, predictive intelligence, sophisticated segmentation tools, journey management, analytics, and much more. And because it’s cloud-based, you can access Marketing Cloud from anywhere with an internet connection.
With Salesforce Marketing Cloud, marketers have a single platform to manage personalised customer journeys throughout the entire lifecycle—from marketing and sales to service and beyond. This means less time spent managing disparate tools and integrating data, and more time dedicated to building lasting customer relationships.
Elevate Your E-Commerce Experience
Salesforce Commerce Cloud is a leading e-commerce platform that provides companies with a robust and scalable solution to optimise their online presence. Harnessing the power of cloud technology, Salesforce Commerce Cloud delivers seamless and personalised shopping experiences across multiple digital channels, making it easier than ever for retailers to create engaging and dynamic online environments.
From intuitive storefronts to advanced merchandising tools, Salesforce Commerce Cloud equips retailers with everything they need to captivate customers. Key features include AI-driven personalisation, real-time inventory management, and integrated customer service, all designed to enhance customer satisfaction and drive sales.
This platform’s flexibility and agility make it an ideal choice for businesses of all sizes, adapting effortlessly to evolving market trends and consumer behaviours. Whether you’re operating in the B2B or B2C space, Salesforce Commerce Cloud offers a comprehensive suite of tools to streamline your operations, increase conversion rates, and optimise the entire online shopping experience.
Key benefits
Salesforce unites your teams with a 360-degree customer view, offering applications for every stage of the customer journey on a single platform.
Salesforce offers tailored solutions for businesses of all sizes and industries, helping you drive success and build lasting customer relationships.
Bring all your customer data together in one place to inform campaign strategy, audiences, and content. Use generative AI to create personalized messages and send them to prospects right where they are most likely to engage with them. When customers click on your ad or website, an automated message is sent to sales, notifying the team of a new lead.
Sell faster with automation for every task and workflow. Get trusted predictive and generative AI built into your CRM. Automated prompts tell you when it’s time to move, then Sales GPT can craft your emails, generate customer summaries, and even take notes on sales calls.
Scale support and boost productivity: From the contact centre to the field; with all your data on a single, trusted platform. Automate routine tasks and business processes. Give everyone AI-driven insights and tools they need to deliver personalised experiences that grow customer love.
Make it easy for everyone to make faster, smarter decisions with Tableau data visualizations, powered by AI. Easy-to-use dashboards make it simple for everyone to dig into the data and uncover and act on insights. And automated notifications alert team members when an atypical trend or new service issue is detected.
Simplify everything from setting up your digital storefront to driving sales on any customer touchpoint with AI and automation powered by the Einstein 1 Platform.
Discover How iMovo Transformed
Their Business
Get started today!
Ready to transform your business with Salesforce? Contact our team to schedule a consultation and discover how Salesforce can drive growth, improve efficiency, and enhance customer satisfaction. Unlock your business potential today.
