eCabs, Malta’s leading taxi company is renowned for its excellent customer service. They have taken their customer experience a step further with the release of their new mobile application, which was developed by iMovo and is now available for download on the iTunes and Google Play stores.
This free application aims to eliminate phone calls by allowing customers to book their taxis through the fast and simple interface. Once eCabs receives a customer booking, a confirmation text message is sent back to the customer with the estimated waiting time.
The application is also multi-lingual, making it easier for foreigners visiting and living in Malta to get around the island. The eCabs app can also be downloaded from international app stores, so those travelling to Malta can simply provide their flight date and number, and a taxi will be waiting upon arrival.
Users can also check information related to all their pending bookings by checking the ‘My Bookings’ section of the application.
Frequent users of eCabs taxis also have the option to join a loyalty scheme which rewards them with vouchers to spend on future trips once a specific amount has been spent. Members can check their loyalty scheme balance in the ‘Details’ section of the app.
