Digital Transformation Wrapped – the most visited articles in 2021
In our lives and businesses, the end of the year sign signifies as time to reflect, and see what has been done, how we performed and adjust what we need to for the new year. Digital transformation is no exception, our team of experts have been sharing with you several articles on our four main domains: CRM, CX, Data Science […]
iMovo Limited appoints Solution Sales Consultant for its CRM business based in Portugal
iMovo Limited – Paola, Malta – October, 2021: Digitalisation Advisory firm, iMovo Limited announced today, that it has appointed Mr. Bashara Hinnawi as its new business development lead for Customer Relationship Management (CRM) Services. Bashara will be supporting and growing the current iMovo CRM practice in Portugal and Malta. In this role he will have a […]
What Managers Should Look for and Take Advantage of in a CRM System
In our digital world, businesses looking to thrive need to develop strong relationships between representatives and prospects. Unfortunately, computers aren’t capable of building relationships by themselves, and people still outclass these devices when it comes to establishing a rapport.
Big Data and its impact on society
In the past few decades, technology has revolutionized our lifestyle. Our smartphones, smart TVs, smart refrigerators and smart interiors are programmed to predict our needs and model our environments in a way that is most pleasing to us. But to give us these facilities, our service providers require data about our usage pattern and preferences. What are the implications of big data on society?
The business value of Chatbots
We’ve come a long way from picking up the phone to simply sending a message via a messaging app. Therefore businesses need to realize that we’ve reached an era of fast follow-ups and messaging is the only method that can meet the requirement. Now there is a system which can keep the customer engaged in real-time and provide more value than a traditional email or phone call. This is called a Chatbot.
