How Pitch22 is using Zendesk to provide the best possible customer service
This month we would like to bring you a Zendesk testimonial from Pitch 22, who have developed a web application that assists youth and amateur football clubs to improve their operations.
The Power of Great Customer Service
“It costs 6-7 times more to acquire a new customer than to retain an existing one.” This statistic, as reported by Bain and Company, is one of the most popularly quoted statistics related to the importance of customer retention.