How to Strengthen Affiliate Relationships using Zendesk
At the sales heart of many iGaming companies one typically finds an affiliate programme. It is fairly common to find that 40-50% of sales are nowadays generated by affiliates. This channel is an excellent one to utilise for player acquisition as it is performance-based (you only pay for what you get) and can provide significant reach and visibility to iGaming companies.
Iva vs Le – What does Social Data Say?
Using social media to analyse political opinions is becoming increasingly common-practice. Perhaps one of the most interesting facets of this development is the possibility of ‘pulsing’ the public’s opinion in real-time and understanding general swings in public opinion as well as overall trends.
Iva vs Le – What does Facebook Data Say?
Using social media to analyse political opinions is becoming increasingly common-practice. Perhaps one of the most interesting facets of this development is the possibility of ‘pulsing’ the public’s opinion in real-time and understanding general swings in public opinion as well as overall trends.
Tableau 9.0 Brings Interactive Speed and Enriched Flow to Data Analytics
Tableau Software has today announced the general availability of Tableau 9.0, a major release of its fast visual analytics software. New capabilities help people to achieve more with data, answering questions at interactive speed.
How Can Restaurant Owners Achieve Social Media Success?
Within this article we include a few tips as to how restaurant owners within the hospitality industry can make the most of the social media channel and successfully utilise social media to create a mutually-beneficial relationship with customers.
Zendesk News February 2015 – Updates, Improvements and New Feature Releases
The Zendesk team are constantly working on new features and improvements with the aim of making their beautifully simple customer service platform even better than ever. Here is a list of things that have changed or been added to Zendesk in the past couple of months.
Qlik Sense FAQs
These Frequently Asked Questions for the launch of Qlik Sense Desktop aim to provide some insight into the differences between QlikView and Qlik Sense.
The Risk of not Risking – Why Financial Agencies should plunge into CRM
Gather insight on your customers, increase automation in your daily routine and use helpful and easy-to-compile data visualisations for a more customer-focused approach within your company.
The Key to an Efficient Customer Support Team in the iGaming industry
Zendesk offers a multichannel customer service platform which will improve efficiency by grouping all support requests in one location, thus eliminating the need of having to switch between multiple channels.
5 Common Barriers to CRM Success and How to Overcome Them
The notion of CRM is becoming an important focus for every organisation’s corporate strategy to enable the creation and development of customer relationships. The predominant concept is that a customer’s life-time value can be optimised when deeper relationships are formed between carefully-targeted customers and the respective organisations.
Following, are some of the most common barriers to implementing a CRM strategy and some advice in terms of overcoming them to make the most of a CRM investment.