The way people work continues to change and that means the way we manage the workforce needs to play catch-up. Speaking of changes in the workforce, here are the most significant workforce management trends that we can expect to see in the near future.
Demand for Self-Service technologies
On-demand services are becoming the norm as time passes by. Whether it’s online shopping or banking, people want everything at their fingertips. This attitude is now being observed in the workplace as well. Employees want the same freedom that they enjoy outside of the office.
As a result, organizations are providing employees with such opportunities. Employees now have the ability to manage their own respective schedules according to various needs. They can bid for open shifts, request for time-off via company portals on their mobile devices, and even alert the office about their availability.
Such self-service technologies are being used by organizations to empower employees. But, the benefits don’t end there. By enabling such systems, organizations are able to streamline their processes and channel resources towards achieving primary objectives.
More work time flexibility
In organizations and work environments with continuous shifts, the demand for more flexibility in work timings will increase. The concept of a demand-driven work-time structure will gradually fade away. The focus will be on fine-tuning processes in order to meet employee needs.
Organizations lacking skilled labour will have to become sensitive to this particular need, as generation Y and Z are simply not interested in traditional, fixed work timings. The general perception among these generational groups is that shift work is a hindrance to work-life balance.
Visibility when addressing violations
The new generation of employees wants more visibility with regard to how violations are addressed. They want to know if a sense of fairness prevails among those who enforce rules. As a result, organizations are now on the hunt for technological tools that can assist in ensuring that rules are implemented and applied in a fair manner.
These tools, apart from ensuring fairness, will also prevent organizations from having to deal with employee dissatisfaction, litigation, and reduced productivity.
For instance, occurrence tracking provides managers with the data they need to enforce attendance and time policies in a more consistent and efficient manner.
Increased interaction within a global workforce
There is a demand for more global workforce management as organizations grow beyond their original borders. The branch/silo approach is outdated. Organizations will increasingly seek to implement a centralized system that will be based on a common interface, a single vendor, integrated talent applications, integrated learning applications, and consistency.
In other words, enterprises are looking to become more unified.
If you are a forward-looking, shift based company, and want to facilitate the lives of your workforce the easy to use employee scheduling software, Planday may be the solution for you. Planday is an online platform that helps you manage the logistics of your staff. Whether you have 30 workers or 300, with Planday, you can easily create and share a schedule, communicate with employees, and handle your HR processes. Contact us now for more information or to schedule a demo.