Managing the workforce can be one of the toughest challenges an organization can take on. For instance, let’s take the example of scheduling. Good schedules provide a range of benefits such as reducing the cost of labour, generate more sales, and improve customer satisfaction. But, more importantly, they can make your employees happier and help establish a healthier workplace.
However, workers rarely have control over their schedules. In fact, changes in schedules are communicated to the employee just a couple of days in advance. This impacts the employees and their personal lives. They find it hard to attend to matters outside of their professions, such as family or even medical needs.
Fortunately, solving the problem rests on the adoption of Workforce Management Software (WFM). Here’s how WFM can help create a healthier workplace.
By empowering employees
WFM tools help employees manage their work, their leaves, and even track their hours. This is, needless to say, very empowering. When employees are given the freedom to manage themselves, they feel like they’ve been heard.
In a recent study, it was found that 95% of employees prefer using an app to fine tune their schedules. According to them, this allows them to work while still paying attention to the other demands in their life.
By allowing for choices
Employees, in general, do not like being ordered around and they tend to respond better when they’re given a certain amount of freedom. It could be something as simple as being permitted to choose their own shift. This kind of freedom is made possible with WFM.
Managers also find it easier to run the show because everything is centralized. WFMs can help optimize and automate rotas based on exact needs and requirements.
By giving control
Employees prefer to have some control over their work and WFM allows for this by giving them the ability to control their schedules. For instance, one can simply organize a shift swap via the app.
So, as you can see, WFMs offer a range of benefits. The end result of all this is that your employees are likely to show better engagement. Needless to say, this leads to more productivity and higher profit generations.
You will have fewer leaves to deal with and enjoy increased retention rates. Of course, the ultimate end is that your customers will find satisfaction when dealing with an organization that boasts satisfied employees.
Contact us for more information, to schedule a demo or to download a free trial of the simple employee scheduling software – Planday.