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How to Provide the Best Internal Support

Two weeks ago iMovo and Zendesk collaborated to host a half-day event which drew special attention to how companies can provide great customer service .At the end of the event we asked all attendees to answer two simple questions to help us understand their number 1 issue. We thus gathered all the feedback and found that one issue was particularly niggling.

iMovo and Zendesk Collaborate to Host Customer Service Seminar

iMovo, a leader in Customer Experience Management (CEM) recently organised a seminar with the title – “What Does Great Customer Service Look Like?” in collaboration with Zendesk, the leading provider of cloud-based help-desk and customer service software.

Arsenal’s Injury Crisis – Is There More To The Story?

ESPNFC recently published an article providing some details about Arsenal’s nearly 900 injuries since the start of the 2002-2003 English Premier League season. Last year, Arsenal crossed the 100 injury mark, suffering 111 injuries in total. I found this story fascinating because it finally put numbers to Arsenal’s perceived injury crisis. They do indeed suffer way more injuries than any other EPL team but is there something missing?

iMovo and Microsoft in Joint CRM Seminar

iMovo, a leader in the fields of Customer Experience Management (CEM) and Business Intelligence (BI), recently organised a Customer Relationship Management (CRM) seminar, in association with their partners, Microsoft, at the Microsoft Innovation Centre in Skyparks, Luqa. Aimed at executives and business leaders working in financial services, the event addressed how Microsoft Dynamics CRM can help professionals in the financial services industry to develop meaningful and enduring relationships with their customers.

Zendesk on iGaming USA Daily

An article by Christa Agius appears on iGaming USA Daily, an online newspaper that gathers information about the igaming industry in the USA.

iMovo Wins ‘Best Use of the Cloud’ Award at MCA eBiz Awards

iMovo, a leader in the fields of Business Intelligence (BI), Customer Experience Management (CEM) and social media analytics, won the ‘Best Use of the Cloud’ award at the Malta Communications Authority (MCA) eBusiness awards held on 1st December 2014.

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