Unlock your business potential with Salesforce solutions
Discover how Salesforce's powerful suite of cloud-based solutions can transform your business and drive growth. Get started with our expert implementation services and unleash your true potential today.
Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses of all sizes connect with their customers in a whole new way. With Salesforce, you can manage all of your customer data in one place, track sales leads, automate marketing campaigns, and provide excellent customer service.
Businesses can use Salesforce to manage their social media presence, automate sales process, or provide personalised support to their customers.
Salesforce is used by over 150,000 businesses of all sizes in over 180 countries. It is the leading CRM platform in the world, and it is constantly innovating to meet the changing needs of businesses.
Why choose Salesforce?
Salesforce brings all your data together, regardless of the source. Customer 360, the complete product suite, unites your sales, service, marketing, commerce and IT teams with a single, shared view of customer information. With artificial intelligence built into all products, Salesforce helps everyone in your organisation work more productively and deliver the personalised experiences customers love.
Comprehensive CRM Capabilities
Salesforce offers a comprehensive suite of CRM capabilities, including lead management, sales forecasting, customer service, marketing automation, and more. This unified platform enables you to centralise your data, gain valuable insights, and make data-driven decisions that propel your business forward.
Scalable and Customisable Solutions
No matter the size or industry of your business, Salesforce provides scalable and customisable solutions to meet your unique needs. From out-of-the-box features to personalised workflows and integrations, this platform adapts to your business processes and evolves as you grow.
Cloud-Based and Mobile-Ready
With Salesforce, access your CRM data anytime, anywhere, from any device. The cloud-based architecture ensures data security, seamless updates, and easy collaboration across your teams. Whether you’re in the office or on the go, stay connected and stay productive with Salesforce mobile apps.
Key benefits
The Salesforce product suite unites your teams with a single view of customers.
It includes apps for every step of the customer journey, from lead to loyalty. And everything works together seamlessly on a single platform. Whatever size your business, whatever your industry, there’s a solution tailored to you.
Bring all your customer data together in one place to inform campaign strategy, audiences, and content. Use generative AI to create personalized messages and send them to prospects right where they are most likely to engage with them. When customers click on your ad or website, an automated message is sent to sales, notifying the team of a new lead.
Sell faster with automation for every task and workflow. Get trusted predictive and generative AI built into your CRM. Automated prompts tell you when it’s time to move, then Sales GPT can craft your emails, generate customer summaries, and even take notes on sales calls.
Scale support and boost productivity: From the contact centre to the field; with all your data on a single, trusted platform. Automate routine tasks and business processes. Give everyone AI-driven insights and tools they need to deliver personalised experiences that grow customer love.
Make it easy for everyone to make faster, smarter decisions with Tableau data visualizations, powered by AI. Easy-to-use dashboards make it simple for everyone to dig into the data and uncover and act on insights. And automated notifications alert team members when an atypical trend or new service issue is detected.
Simplify everything from setting up your digital storefront to driving sales on any customer touchpoint with AI and automation powered by the Einstein 1 Platform.
Our Salesforce Solutions
Sales Cloud is the CRM and sales automation suite that speeds and streamlines all phases of sales from lead management to analytics and forecasting. Thanks to Sales Cloud more than 100,000+ customers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals. One of Sales Cloud’s most important feature sets is sales performance management software. The essence of sales performance management is to help sales reps prioritize leads to close deals faster.
For managers, sales performance management software helps highlight team-wide insights that can guide the overall sales strategy. Sales Cloud tools help reps reduce redundancies, optimize processes, prioritize actions, communicate better, and access information to close deals. Managers benefit from CRM software features that give a unified view of history and status, and tools to design efficiency-boosting workflows and approval processes.
Service Cloud by Salesforce is one of the world’s most popular and highly-rated cloud-based solutions for customer service, customer support and case management. Whether by phone, web, chat, or email, this customer support software enables agents and customers to quickly connect and solve customer problems.
With Service Cloud you can provide faster and more intelligent self-service, giving customers access to the answers they need to solve problems on their own terms. From call-center management to live chat with an agent to knowledge base to self-service communities, Service Cloud has all angles of customer service covered.
Service Cloud customer service software includes case management, customer access across all channels, integration with legacy data systems, pre-built integration apps, support ticketing, knowledge base, routing and escalation, and queue management.
Customer support software can help companies streamline service team processes and calls, reducing average call times. This powerful customer service software can also dramatically improve customer satisfaction and problem resolution. It is time to take your customer service to the next level.
Salesforce Marketing Cloud helps marketers understand consumers, personalize their experience, and engage them across channels with a powerful digital marketing software.
Businesses of any size can grow with professional-level email marketing from Marketing Cloud. Even small businesses can use marketing automation that will help bring in new customers and nurture the ones they already have, without an army of marketers. Plan, personalize, and optimize the customer journey, know your customers better, and measure your results so you can maximize your marketing budget with email marketing from Marketing Cloud.
Marketing Cloud is customizable and easy to use. Connect with customers across email, mobile, social, web experiences, and advertising. Marketing Cloud (formerly known as ExactTarget), features the industry-leading Email Studio, automation, content management, predictive intelligence, sophisticated segmentation tools, journey management, analytics, and much more. And because it’s all in the cloud, everyone can access Marketing Cloud with just an Internet connection.
With Salesforce Marketing Cloud, marketers have one platform to manage 1-to-1 customer journeys through the entire customer lifecycle from marketing, to sales, service, and beyond. That means they’ll spend less time managing different tools and integrating data and more time building lasting customer relationships.
Salesforce Commerce Cloud, a leading e-commerce platform, offers companies a robust and scalable solution for optimising their online presence. Leveraging the power of cloud technology, Salesforce Commerce Cloud enables seamless and personalised shopping experiences across multiple digital channels. From intuitive storefronts to advanced merchandising tools, this platform enables retailers to create engaging and dynamic online environments.
With features such as AI-driven personalisation, real-time inventory management and integrated customer service, Salesforce Commerce Cloud is designed to boost customer satisfaction and increase sales. Its flexibility and agility make it suitable for businesses of all sizes, adapting to evolving market trends and consumer behaviour.
Whether you’re a B2B or B2C company, Salesforce Commerce Cloud offers a comprehensive suite of tools to optimise your operations, increase conversion rates and improve the entire online shopping process.
Why choose iMovo as your Salesforce partner?
iMovo Ltd is an innovative market leader in Digitalisation, Transformation and general IT Advisory services with a customer base that spans several countries including Cyprus, Portugal, Malta, Spain, the United Kingdom, France, Italy, Greece, Dubai and Lebanon.
We are a team of dedicated Salesforce experts passionate about helping businesses succeed. With years of experience in Salesforce implementation, customisation, and support, we have witnessed first-hand the transformative power of Salesforce solutions. Our mission is to guide businesses in harnessing the full potential of the software, optimising processes and achieving their goals. With Salesforce, your business can streamline operations, enhance the customer experience, and drive sustainable growth. Whether you’re a small startup or a global enterprise, Salesforce has the tools and expertise to empower your success.
Expertise and Experience
iMovo is a certified Salesforce Partner. Our team is ready to guide you through the implementation and configuration process. We’ll work closely with you to understand your business objectives and tailor the software to align with your unique requirements, maximise the value of your investment, and bring you closer to your goals.
Customisation and Scalability
Our team of experts will seamlessly integrate Salesforce into your existing systems and workflows. We can customise Salesforce to match your specific requirements and ensure scalability as your business grows.
Training and Support
Our commitment to customer success goes beyond implementation. We provide comprehensive training resources and ongoing support to ensure you and your team are equipped with the knowledge and skills to leverage Salesforce to its full potential. Our dedicated team is always available to assist you.
Get started today!
Ready to transform your business with Salesforce? Contact our team to schedule a consultation and discover how Salesforce can drive growth, improve efficiency, and enhance customer satisfaction. Unlock your business potential today.
