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What is hyperautomation and how can businesses benefit from it?

While businesses were still getting used to automation and the disruptions that it brings with it, the world started moving towards a more advanced technology – hyperautomation. Hyperautomation is quickly turning from an option to a necessary transformation for most industries. In their top technology trends for 2022, Gartner listed hyperautomation at number 7. Gartner […]

Features to look for in a CRM solution

Having a good CRM solution is a great way to streamline your business. It can enable you to boost sales by improving your customer engagement and retention rates. Among the various CRM solutions you can find in the market today, only some of them have those essential features which any business can benefit from. Let’s […]

Exploring the world of an automation system

What is an automation system? Automation refers to the development and implementation of technology in such a way that allows for a process or a set of processes to be replicated or facilitated with little to no human involvement. Automation has become a large part of business today. One relatively common example of automation is […]

International Women’s Day – Women in Tech at iMovo

International Women’s Day is a global day celebrating the social, economic, cultural, and political achievements of women around the world. Here at iMovo, I am part of the tech team where I have been for almost two years. I have only been in the tech industry for a short time. I graduated a few years […]

Virtual Sanity

 “Work would be great, if it wasn’t for clients” is a cliched quip, often put forward to justify stress within the workplace.  The notion of occupational stress has been omnipresent across the last hundred years or more. Daniel Susskind, in his book ‘A World Without Work,’ describes how ‘our more distant ancestors simply hunted and […]

It’s Valentine’s Day, does your customer love you?

We’ve all been there, you’re shopping online for a thoughtful gift to your significant other, sometimes at the last minute, which by the way, I’m not condoning. The whole experience can be a bit stressful, especially if you have questions about the engraving on that watch, how much noise that mechanical keyboard makes, or if […]

Using CRM analytics to improve your business competitive advantage

Insights into customer data can give companies much-needed clarity about their sales performance. Not only sales but also marketing, product development and customer service rely on customer data. And there’s no better place to look for customer data than your CRM platform. The CRM software you use is chock-full of customer data. From contact information […]

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