Portugal commits to Digital Transformation and opens opportunities
Digital transformation is a key driver of the transition from the industrial era to an era of connected and intelligent products. It has emerged as a phenomenon that contributes to this transition, causing a great impact on organizations and society in Portugal. The Public Administration Digital Transformation Strategy up to 2020 summarizes the Government vision […]
Your Customers Expect Digital Transformation
The need to undertake digital transformation has pushed forth the agendas for companies looking to change their business models and become more competitive. The key to success is continuing to innovate and come up with new digital solutions. Implementing the right approach will make businesses stronger and more customer-centric than before.
iMovo Limited announces new partnership with AI company Cleverly
iMovo Limited, a thought leader in Customer Experience (CX) & Digitalisation, today announced the signing of a Memorandum of Understanding (MOU) with Cleverly.ai which provides an Artificial Intelligence (AI) based solution for enhanced customer service.
3 AI Trends To Watch for In 2020
Artificial intelligence holds immense promise in almost every major field, including healthcare, manufacturing, education, and finance. It is already helping us in every area of our lives and i is still evolving. To get your business AI-ready, you need to keep an eye on the latest trends. With that thought in mind, here are a few AI trends to watch for in 2020.
5 Ways AI Can transform your CRM software
AI is changing how CRM software works. Find out the 5 crucial ways in which AI can affect and improve your CRM software.
4 Workforce Management Myths Busted
One of the main responsibilities of managers is to ensure that their team members are happy, productive and in good health. Managing human resources, however, is easier said than done. Earlier, businesses used inefficient and error-prone manual processes to manage their human resources. Unfortunately, these processes failed miserably to forecast labor requirements. Workforce management, a concept introduced between the late 1980s and the early 1990s, addresses the shortcomings of earlier methods.
3 Ways in which AI is Transforming Customer Service
AI can provide a wide array of benefits to businesses in general, but even more so, to the customer service industry. By harnessing the power of AI, businesses can provide better, more effective, and more cost-efficient customer service.
iMovo announces new partnership with Planday
iMovo, today announced its partnership with Planday, the online platform that helps businesses manage the logistics of their staff. With Planday, shift-based companies can easily create and share a schedule, communicate with employees, and handle HR processes.
iMovo and Salesforce partner up for another successful event
iMovo, a leader in Customer Experience Management recently organised a seminar titled ‘Supercharge your business: Find, Win and Keep your customers’ in collaboration with Salesforce, the world’s number one CRM platform.
My key takeaways from the Cloud Analytics World Tour
Cloud Analytics is an awesome subject to approach. Gartner says most enterprises will be almost fully cloud engaged by 2020, this seems to be something which other Research organisations are also echoing. Given the rapid progression of cloud technologies and availability of these technologies, I am very much in the belief that Cloud definitely is the was forward.
