iMovo Blog
Articles written by our team sharing industry news and insights.
![Soft skills or software? Why digital transformation needs both](https://imovo.com/wp-content/uploads/2024/08/soft_skills_or_software_why_digital_transformation_need_boths.png)
Soft skills or software? Why digital transformation needs both
Video killed the radio star, or so the song used to go. Now, with digital transformation, the general sentiment seems to be that software can
![Understanding Intelligent Document Processing (IDP): Why Companies are Investing in It and How iMovo Can Help](https://imovo.com/wp-content/uploads/2024/08/Intelligent-Document-Processing-IDP.png)
Understanding Intelligent Document Processing (IDP): Why Companies are Investing in It and How iMovo Can Help
Efficiency and accuracy in document processing are now more important than ever. Traditional document management systems often struggle to keep up with the growing volume
![Memorandum of Understanding signed with The University of Malta](https://imovo.com/wp-content/uploads/2024/05/CRM-2.png)
iMovo Ltd signs MoU with University of Malta to enhance Higher Education Programmes
iMovo Limited has announced the signing of a Memorandum of Understanding (MoU) with The University of Malta, marking the beginning of a strategic partnership aimed at enhancing higher education programmes over the next five years.
![Strategic Partnership with EthicsAnswer to advance AI-Drive ESG Solutions](https://imovo.com/wp-content/uploads/2024/04/CRM-1.png)
iMovo Ltd announces strategic partnership with EthicsAnswer to advance AI-driven ESG solutions
EthicsAnswer is a leading provider of an AI powered ESG survey solution aimed at Chief Sustainability Officers who are charged with managing their organisations adherence to the Corporate Sustainability Reporting Directive (CSRD) which is in force and will roll out across corporate organisations in a gradual manner over the next two years.
![Zendesk: More than Meets the Eye. Unlocking Hidden Features with a Review](https://imovo.com/wp-content/uploads/2023/11/imovo-blog-post-zendesk-more-than-meets-the-eye-thumbnail.png)
Zendesk: More than Meets the Eye. Unlocking Hidden Features with a Review
Laying the Groundwork – is your Zendesk being used to its maximum potential? To the uninitiated, Zendesk might be just another customer support tool. But
![](https://imovo.com/wp-content/uploads/2023/11/How-to-streamline-and-automate-employee-expenses-with-iMovos-BizBox-solution.png)
How to streamline and automate employee expenses with iMovo’s BizBox solution
Managing employee expenses can be a time-consuming and tedious task for both employees and finance teams. BizBox Employee Expense is an automated expense management solution
![Memorandum of Understanding signed with The University of Malta](https://imovo.com/wp-content/uploads/2024/05/CRM-2.png)
iMovo Ltd signs MoU with University of Malta to enhance Higher Education Programmes
iMovo Limited has announced the signing of a Memorandum of Understanding (MoU) with The University of Malta, marking the beginning of a strategic partnership aimed at enhancing higher education programmes over the next five years.
![Strategic Partnership with EthicsAnswer to advance AI-Drive ESG Solutions](https://imovo.com/wp-content/uploads/2024/04/CRM-1.png)
iMovo Ltd announces strategic partnership with EthicsAnswer to advance AI-driven ESG solutions
EthicsAnswer is a leading provider of an AI powered ESG survey solution aimed at Chief Sustainability Officers who are charged with managing their organisations adherence to the Corporate Sustainability Reporting Directive (CSRD) which is in force and will roll out across corporate organisations in a gradual manner over the next two years.
![](https://imovo.com/wp-content/uploads/2023/11/Automating-your-expenses-processing-Introducing-BizBox-Employee-Expense.png)
Automating your expenses processing: Introducing BizBox Employee Expense
iMovo’s second solution, BizBox Employee Expense, is designed to automate employee expense claims, reducing the time and effort required to process, approve and settle expenses by up to 70% and increasing employee satisfaction.
![Automating Your Accounts Payable Invoice Processing](https://imovo.com/wp-content/uploads/2023/09/imovo-blog-post-automating-your-ap-invoice-processing-thumbnail.png)
Automating Your Accounts Payable Invoice Processing
As the uncertain economic climate continues and businesses seek to optimise efficiency, they are beginning to understand the importance of accounts payable and the cost
![iMovo Ltd launches Process Automation Solution – BizBox](https://imovo.com/wp-content/uploads/2023/05/imovo-blog-post-news-imovo-launches-rpa-solution-bizbox-thumbnail.png)
iMovo Ltd launches Process Automation Solution – BizBox
An innovative solution that helps companies rapidly take advantage of their existing technology investment to automate existing manual processes, reduce cost and avoid high employment
![Is it possible to achieve all the three fundamental criteria in a project: Speed, Cost, Quality?](https://imovo.com/wp-content/uploads/2023/02/imovo-blog-post-is-it-possible-to-have-speed-cost-quality-in-a-project-thumbnail.png)
Is it possible to achieve all the three fundamental criteria in a project: Speed, Cost, Quality?
Every project has three key criteria: speed, cost, and quality. A project can only ever meet two and eliminate the third, therefore a project can be quick and it can be cheap, but the quality can be lacking. It can be of the best quality and done quickly, but then it would not be cheap.
![The benefits of CRM implementation in the retail industry](https://imovo.com/wp-content/uploads/2023/02/imovo-blog-post-benefits-of-crm-implementation-in-the-retail-industry-thumbnail.png)
The benefits of CRM implementation in the retail industry
Customer satisfaction is a key metric for retail businesses. This is because customer satisfaction drives repeat purchases, which often leads to higher revenue over time. A CRM system can help improve the customer experience and drive more positive reviews from your customers. It also helps you track the progress of each individual transaction so that you know what works best for your business.
![Using CRM to build better relationships with customers](https://imovo.com/wp-content/uploads/2023/02/imovo-blog-post-using-crm-to-build-better-relationships-with-customers.png)
Using CRM to build better relationships with customers
Getting new customers is challenging for all businesses. However, it is even tougher to retain these customers and build a strong relationship with them. Businesses invest in various marketing strategies and customer service initiatives to grow and retain their customer base. The way a business manages its customer database determines its growth and success.
![How to know it’s time to ditch spreadsheets and switch to a CRM Solution?](https://imovo.com/wp-content/uploads/2022/10/imovo-blog-post-how-to-know-its-time-to-switch-to-a-crm-thumbnail.png)
How to know it’s time to ditch spreadsheets and switch to a CRM Solution?
If your small business handles limited data, spreadsheets may be enough for data management. However, have you thought about what will happen when your business’
![CRM strategies provide the customer insights and tools that generate revenue](https://imovo.com/wp-content/uploads/2022/09/imovo-blog-post-crm-strategies-insights-that-generate-revenue-thumbnail.png)
CRM strategies provide the customer insights and tools that generate revenue
Customer relationship management (CRM) strategies and software provide a diverse array of business benefits. Some of the most prominent benefits include detailed customer insights along
![Why are innovative banks turning into customer-centric businesses?](https://imovo.com/wp-content/uploads/2022/08/imovo-blog-post-innovative-banks-turning-customer-centric-thumbnail.png)
Why are innovative banks turning into customer-centric businesses?
Even though banking services are targeted toward the customers, in recent times, the financial services sector hasn’t been the frontrunner for customer focus. Instead, they
![Customer retention is easier (or more likely) with a proper CRM strategy](https://imovo.com/wp-content/uploads/2022/07/imovo-blog-post-customer-retention-easier-with-proper-strategy-thumbnail.png)
Customer retention is easier (or more likely) with a proper CRM strategy
Customer relationship management (CRM) is a software system that helps business owners administer all communications with customers. This process enables businesses to nurture relationships with
![Strategic Partnership with EthicsAnswer to advance AI-Drive ESG Solutions](https://imovo.com/wp-content/uploads/2024/04/CRM-1.png)
iMovo Ltd announces strategic partnership with EthicsAnswer to advance AI-driven ESG solutions
EthicsAnswer is a leading provider of an AI powered ESG survey solution aimed at Chief Sustainability Officers who are charged with managing their organisations adherence to the Corporate Sustainability Reporting Directive (CSRD) which is in force and will roll out across corporate organisations in a gradual manner over the next two years.
![Automating Your Accounts Payable Invoice Processing](https://imovo.com/wp-content/uploads/2023/09/imovo-blog-post-automating-your-ap-invoice-processing-thumbnail.png)
Automating Your Accounts Payable Invoice Processing
As the uncertain economic climate continues and businesses seek to optimise efficiency, they are beginning to understand the importance of accounts payable and the cost
![Understanding the way of Machine Learning](https://imovo.com/wp-content/uploads/2023/03/imovo-blog-post-understanding-the-way-of-machine-learning-thumbnail.png)
Understanding the way of Machine Learning
Machine learning (ML) has become one of the hottest topics in the tech industry and rightfully so! After all, machine learning has made so many
![The future of business is already here](https://imovo.com/wp-content/uploads/2023/03/imovo-blog-post-the-future-of-business-is-already-here-thumbnail.png)
The future of business is already here
The adage “the future is already here, it’s just not evenly distributed” applies very well to the business environment worldwide as well as our local
![Of Carts, Horses and Evangelists](https://imovo.com/wp-content/uploads/2023/02/imovo-blog-post-of-carts-horses-and-evangelists-thumbnail.png)
Of Carts, Horses and Evangelists
The COVID-19 pandemic has induced a marked and necessary drive towards digital transformation. Such transformation is promoted as necessary to address the profound changes in consumer behaviour, the two most marked being a significant and sudden increase in online shopping and the relatively faster adoption of digital services.
![Is it possible to achieve all the three fundamental criteria in a project: Speed, Cost, Quality?](https://imovo.com/wp-content/uploads/2023/02/imovo-blog-post-is-it-possible-to-have-speed-cost-quality-in-a-project-thumbnail.png)
Is it possible to achieve all the three fundamental criteria in a project: Speed, Cost, Quality?
Every project has three key criteria: speed, cost, and quality. A project can only ever meet two and eliminate the third, therefore a project can be quick and it can be cheap, but the quality can be lacking. It can be of the best quality and done quickly, but then it would not be cheap.
![Zendesk: More than Meets the Eye. Unlocking Hidden Features with a Review](https://imovo.com/wp-content/uploads/2023/11/imovo-blog-post-zendesk-more-than-meets-the-eye-thumbnail.png)
Zendesk: More than Meets the Eye. Unlocking Hidden Features with a Review
Laying the Groundwork – is your Zendesk being used to its maximum potential? To the uninitiated, Zendesk might be just another customer support tool. But
![How Investing in Customer Experience Can Help You Deliver Impactful Customer Service?](https://imovo.com/wp-content/uploads/2023/01/imovo-blog-post-investing-in-cx-impactful-cs-thumbnail.png)
How Investing in Customer Experience Can Help You Deliver Impactful Customer Service?
Experience is everything. When you give your customers a great experience, it makes them feel appreciated. It increases brand loyalty and better word of mouth. Customers are also likely to buy more with a positive customer experience.
![How the evolution of Customer Experience optimised businesses](https://imovo.com/wp-content/uploads/2022/10/imovo-blog-post-evolution-of-cx-optimised-businesses-thumbnail.png)
How the evolution of Customer Experience optimised businesses
To know the word customer experience optimisation, we should initially explain what client experience is. To place it easily, Customer Experience is the amount of
![How will Customer Experience (CX) evolve in 2022?](https://imovo.com/wp-content/uploads/2022/09/imovo-blog-post-how-cx-will-evolve-in-2022-thumbnail.png)
How will Customer Experience (CX) evolve in 2022?
Customer Experience (CX) has come a long way, and in 2022, it’s all set to go even further and become better. But how? To know
![Understanding Customer Experience and why it matters](https://imovo.com/wp-content/uploads/2022/08/imovo-blog-post-understanding-customer-experience-thumbnail.png)
Understanding Customer Experience and why it matters
Customer experience refers to the customer’s overall perception of your company or brand. It can be the result of single or multiple interactions with the
![How to improve your Customer Experience with the right solution](https://imovo.com/wp-content/uploads/2022/07/imovo-blog-post-how-to-improve-cx-solution-thumbnail.png)
How to improve your Customer Experience with the right solution
A business can only survive and thrive in the long run by making sure that its customers are happy. After all, why would customers continue
![Strategic Partnership with EthicsAnswer to advance AI-Drive ESG Solutions](https://imovo.com/wp-content/uploads/2024/04/CRM-1.png)
iMovo Ltd announces strategic partnership with EthicsAnswer to advance AI-driven ESG solutions
EthicsAnswer is a leading provider of an AI powered ESG survey solution aimed at Chief Sustainability Officers who are charged with managing their organisations adherence to the Corporate Sustainability Reporting Directive (CSRD) which is in force and will roll out across corporate organisations in a gradual manner over the next two years.
![Automating Your Accounts Payable Invoice Processing](https://imovo.com/wp-content/uploads/2023/09/imovo-blog-post-automating-your-ap-invoice-processing-thumbnail.png)
Automating Your Accounts Payable Invoice Processing
As the uncertain economic climate continues and businesses seek to optimise efficiency, they are beginning to understand the importance of accounts payable and the cost
![Understanding the way of Machine Learning](https://imovo.com/wp-content/uploads/2023/03/imovo-blog-post-understanding-the-way-of-machine-learning-thumbnail.png)
Understanding the way of Machine Learning
Machine learning (ML) has become one of the hottest topics in the tech industry and rightfully so! After all, machine learning has made so many
![The future of business is already here](https://imovo.com/wp-content/uploads/2023/03/imovo-blog-post-the-future-of-business-is-already-here-thumbnail.png)
The future of business is already here
The adage “the future is already here, it’s just not evenly distributed” applies very well to the business environment worldwide as well as our local
![Of Carts, Horses and Evangelists](https://imovo.com/wp-content/uploads/2023/02/imovo-blog-post-of-carts-horses-and-evangelists-thumbnail.png)
Of Carts, Horses and Evangelists
The COVID-19 pandemic has induced a marked and necessary drive towards digital transformation. Such transformation is promoted as necessary to address the profound changes in consumer behaviour, the two most marked being a significant and sudden increase in online shopping and the relatively faster adoption of digital services.
![Is it possible to achieve all the three fundamental criteria in a project: Speed, Cost, Quality?](https://imovo.com/wp-content/uploads/2023/02/imovo-blog-post-is-it-possible-to-have-speed-cost-quality-in-a-project-thumbnail.png)
Is it possible to achieve all the three fundamental criteria in a project: Speed, Cost, Quality?
Every project has three key criteria: speed, cost, and quality. A project can only ever meet two and eliminate the third, therefore a project can be quick and it can be cheap, but the quality can be lacking. It can be of the best quality and done quickly, but then it would not be cheap.
![Strategic Partnership with EthicsAnswer to advance AI-Drive ESG Solutions](https://imovo.com/wp-content/uploads/2024/04/CRM-1.png)
iMovo Ltd announces strategic partnership with EthicsAnswer to advance AI-driven ESG solutions
EthicsAnswer is a leading provider of an AI powered ESG survey solution aimed at Chief Sustainability Officers who are charged with managing their organisations adherence to the Corporate Sustainability Reporting Directive (CSRD) which is in force and will roll out across corporate organisations in a gradual manner over the next two years.
![Automating Your Accounts Payable Invoice Processing](https://imovo.com/wp-content/uploads/2023/09/imovo-blog-post-automating-your-ap-invoice-processing-thumbnail.png)
Automating Your Accounts Payable Invoice Processing
As the uncertain economic climate continues and businesses seek to optimise efficiency, they are beginning to understand the importance of accounts payable and the cost
![Understanding the way of Machine Learning](https://imovo.com/wp-content/uploads/2023/03/imovo-blog-post-understanding-the-way-of-machine-learning-thumbnail.png)
Understanding the way of Machine Learning
Machine learning (ML) has become one of the hottest topics in the tech industry and rightfully so! After all, machine learning has made so many
![The future of business is already here](https://imovo.com/wp-content/uploads/2023/03/imovo-blog-post-the-future-of-business-is-already-here-thumbnail.png)
The future of business is already here
The adage “the future is already here, it’s just not evenly distributed” applies very well to the business environment worldwide as well as our local
![Of Carts, Horses and Evangelists](https://imovo.com/wp-content/uploads/2023/02/imovo-blog-post-of-carts-horses-and-evangelists-thumbnail.png)
Of Carts, Horses and Evangelists
The COVID-19 pandemic has induced a marked and necessary drive towards digital transformation. Such transformation is promoted as necessary to address the profound changes in consumer behaviour, the two most marked being a significant and sudden increase in online shopping and the relatively faster adoption of digital services.
![Is it possible to achieve all the three fundamental criteria in a project: Speed, Cost, Quality?](https://imovo.com/wp-content/uploads/2023/02/imovo-blog-post-is-it-possible-to-have-speed-cost-quality-in-a-project-thumbnail.png)
Is it possible to achieve all the three fundamental criteria in a project: Speed, Cost, Quality?
Every project has three key criteria: speed, cost, and quality. A project can only ever meet two and eliminate the third, therefore a project can be quick and it can be cheap, but the quality can be lacking. It can be of the best quality and done quickly, but then it would not be cheap.
![Soft skills or software? Why digital transformation needs both](https://imovo.com/wp-content/uploads/2024/08/soft_skills_or_software_why_digital_transformation_need_boths.png)
Soft skills or software? Why digital transformation needs both
Video killed the radio star, or so the song used to go. Now, with digital transformation, the general sentiment seems to be that software can
![Understanding Intelligent Document Processing (IDP): Why Companies are Investing in It and How iMovo Can Help](https://imovo.com/wp-content/uploads/2024/08/Intelligent-Document-Processing-IDP.png)
Understanding Intelligent Document Processing (IDP): Why Companies are Investing in It and How iMovo Can Help
Efficiency and accuracy in document processing are now more important than ever. Traditional document management systems often struggle to keep up with the growing volume
![Memorandum of Understanding signed with The University of Malta](https://imovo.com/wp-content/uploads/2024/05/CRM-2.png)
iMovo Ltd signs MoU with University of Malta to enhance Higher Education Programmes
iMovo Limited has announced the signing of a Memorandum of Understanding (MoU) with The University of Malta, marking the beginning of a strategic partnership aimed at enhancing higher education programmes over the next five years.
![Strategic Partnership with EthicsAnswer to advance AI-Drive ESG Solutions](https://imovo.com/wp-content/uploads/2024/04/CRM-1.png)
iMovo Ltd announces strategic partnership with EthicsAnswer to advance AI-driven ESG solutions
EthicsAnswer is a leading provider of an AI powered ESG survey solution aimed at Chief Sustainability Officers who are charged with managing their organisations adherence to the Corporate Sustainability Reporting Directive (CSRD) which is in force and will roll out across corporate organisations in a gradual manner over the next two years.
![Zendesk: More than Meets the Eye. Unlocking Hidden Features with a Review](https://imovo.com/wp-content/uploads/2023/11/imovo-blog-post-zendesk-more-than-meets-the-eye-thumbnail.png)
Zendesk: More than Meets the Eye. Unlocking Hidden Features with a Review
Laying the Groundwork – is your Zendesk being used to its maximum potential? To the uninitiated, Zendesk might be just another customer support tool. But
![](https://imovo.com/wp-content/uploads/2023/11/How-to-streamline-and-automate-employee-expenses-with-iMovos-BizBox-solution.png)
How to streamline and automate employee expenses with iMovo’s BizBox solution
Managing employee expenses can be a time-consuming and tedious task for both employees and finance teams. BizBox Employee Expense is an automated expense management solution